Refund policy

Refunds and Processing

If you would like to return or exchange your belt, email us with your order number at: info@badichibelts.com within 30 days of purchase and we will email you a return label.  Simply print the return label and attach it to your package and ship it back to us. Once your return is received in the original condition with no signs of wear, you will be issued a refund within 7-10 business days. You may also return your item at one of our local boutiques within 30 days of your purchase. Please note that original shipping charges are non-refundable.

 

CUSTOMER WARRANTY

Our belts are made for lasting wear, so we offer our customers a one-year warranty from the date of purchase. You can find leather cleaning instructions under “Care Instructions.”

STORE CREDIT

Store Credit is only provided when previously purchased items have been returned and you have selected "Store Credit" as the refund method.

Store credit does not expire. Your store credit can be used anytime on our website or at our SoHo boutique.

Your store credit cannot be transferred to another person or account.

Store credit may be used to purchase gift cards, which can be used online or in our SoHo boutique.

If the amount of your purchase exceeds the value of your store credit, the remaining balance due will require an additional method of payment.

Store credit is provided in U.S. dollars.